PRIVACY POLICY

1. General

In the following we inform you about the collection of personal data when using our website. Responsible body is: HOUSE OF MEMORIES / Büro Manila The company data protection officer can be reached at: info@houseofmemories.store

2. Which sources and data do we use and for what purpose?

2.1 Use of personal data to process the shop order Your data will be used in our online shop for the purpose of processing delivery and payment.

2.2 User account You have the option of voluntarily setting up a password-protected user account on our website under "Register" (button "Create user account"). The user account saves your personal data for future potential visits or purchases in our online shop so that you do not have to re-enter this data for each subsequent order and can view purchases already made in your user account. You can also make further settings there.

2.3 Data processing for advertising purposes We basically have a legitimate interest in using your data for marketing purposes Advertising mailings: In the following cases, we process personal data beyond the fulfillment of the contract in order to provide you with up-to-date information about offers and promotions for similar products from HOUSE OF MEMORIES by email as well as information about offers and promotions for products from the range of HOUSE OF MEMORIES to be sent by post: If you place an order in our online shop, If you reserve goods via our online shop and then buy them in the selected branch,

If you order goods in a branch and then buy them and collect them or have them delivered. If you use our server space

3. Reference to the right of objection

You can object to the processing and use of your data for advertising purposes at any time or revoke your consent, without incurring any costs other than the transmission costs according to the basic tariffs, by e-mail to info@houseofmemories.store This also applies to the creation of User profiles, insofar as they are related to direct advertising.

4. Geolocation

So that you can immediately see the offers and articles from HOUSE OF MEMORIES that are closest to your place of residence, your IP address is collected and used for the purpose of geo-localization as part of the check of the availability of goods and the reservation of goods.

5. Contact forms

The data you enter when using the contact forms will only be processed for the purpose of processing your request or contacting you and will be deleted or anonymized after completion and, if applicable, expiry of a retention period. To protect the data that you enter as a user of our online offer from third parties, we use the SSL procedure for all input forms. The data processing for the purpose of contacting us takes place insofar as your request concerns the fulfillment of contractual obligations or the initiation of a contract.

6. Newsletter

If you register for a newsletter or give your consent to receive electronic advertising, you will regularly receive current information on offers and promotions for the products by email. We would like to point out that we evaluate user behavior in the newsletter on a personal basis, i.e. Whether the mailing is received and opened and which products are clicked on in order to individualize the advertising based on interests. Your optional information will be merged with data from other channels and will also flow into your profile.

You can revoke your consent to receive the newsletter at any time by clicking the unsubscribe link in each newsletter or by sending an email to info@houseofmemories.store

7. Coupon offers

For the selection of a coupon offer that is currently interesting for you, the hash value of your e-mail address and your IP address are pseudonymized and encrypted. The pseudonymised hash value of the e-mail address is used to take account of any possible objection to advertising from Sovendus. The IP address is used by HOUSE OF MEMORIES-COUPON exclusively for data security purposes and is usually anonymized after seven days. In addition, we transmit pseudonymized order number, order value with currency, session ID, coupon code and time stamp to HOUSE OF MEMORIESCOUPON for billing purposes. If you are interested in a voucher offer from HOUSE OF MEMORIES-COUPON, there is no advertising objection to your e-mail address and you click on the voucher banner that is only displayed in this case, we will encrypt your salutation, name, zip code, country and yours Email address sent to HOUSE OF MEMORIES-COUPON to prepare the voucher.

8. Use and transmission of personal data for the purpose of website optimization and target group formation for advertising

We may collect and store the following data for analysis purposes:

 Information about the device that was used to surf our website (so-called 'user agent' data)

 Information on the browser used

 Time of access to our website

 Anonymized IP addresses

 Information on articles viewed

 Language used and name of the Internet service provider

 Website from which you accessed our website by clicking (so-called 'referrer' data)  Information on items placed in the shopping cart

 Length of stay on our website.

Tracking technologies can be used to create usage profiles for usage-based online advertising and so-called retargeting. The usage profiles collected will not be merged with personal data about the bearer of the pseudonym without the express consent of the visitor.

9. Data recipient

Within the company, those departments receive your data that need it to provide the service.

In the provision and delivery of the goods, we are supported by the logistics center and shipping service providers, to whom we provide your delivery address and telephone number for the purpose of making appointments / inquiries. We also use an external service provider for shipment tracking. In some cases our suppliers are involved in the delivery process. The service providers commissioned by us are obliged to comply with data protection laws.

If you choose the credit card payment method, your data will be forwarded to the provider to carry out the payment process. If you choose the PayPal payment method, your data will be transmitted to PayPal in order to carry out the payment process; Disclosure of information by PayPal takes place only in accordance with the provisions of your PayPal contract.

In the case of other payments or the use of payment service providers, we will compare your bank details (account number and bank code) with the application pool.

This (data transfer) also applies to deliveries to third countries (countries outside the Philippines).

10. Use of cookies

Use and transmission of personal data for the purpose of website optimization. The following data is collected and stored by us within our online shop due to our legitimate interest in analysis, optimization and economic operation, if necessary for marketing purposes:

Information about the device that was used to surf our website (so-called 'user agent' data)

Information on the browser used

Time of access to our website

Anonymized IP addresses. The complete storage of IP addresses is possible if this is permitted or required by regulations. For example, for the purpose of preventing misuse and analyzing cases of fraud, we can temporarily or permanently save IP addresses before they are anonymized or completely deleted.

Information on articles viewed

Language used and name of the Internet service provider

Website from which you accessed our website by clicking (so-called 'referrer' data)

Information on items placed in the shopping cart

Length of stay on our website

The aforementioned data are stored in so-called log files on our servers. This does not affect your IP address or other data that enable the data to be assigned to you. This data is not stored together with other personal data about you. The collection and temporary storage of the IP address is necessary to enable our website to be displayed on your device. To do this, your IP address must be stored for the duration of your visit to our website. The storage in log files serves to ensure the functionality and optimization of our website as well as to ensure the security of our information technology systems. An evaluation of this data for marketing purposes does not take place. Our legitimate interest in data processing lies in the above purposes.

The above data for the provision of our website will be deleted when the respective session is over. The data in log files will be deleted after 26 months at the latest. Any further storage will only be carried out if we have previously deleted or alienated your IP address and it is no longer possible to assign the data to your person. The collection of the above data for the provision of our website and the storage of this data in log files is essential for the operation of our website.

11. Google AdWords remarketing and conversion tracking

We use the online advertising program "Google AdWords" and, as part of Google AdWords, remarketing and conversion tracking.

With the remarketing function, we can present users of our website with advertisements based on their interests on other websites within the Google Display Network (on Google itself, so-called "Google Ads" or on other websites). For this purpose, the interaction of users on our website is analyzed, e.g. Which offers the user was interested in, in order to be able to show the user on other pages advertisements that correspond to the interests of the user even after visiting our website For this purpose, Google stores anonymous information in a cookie in the browsers of users who visit our site or certain Google services or websites in the Google display network. This information is used to uniquely identify a web browser on a specific computer and not to identify a person, personal data is not stored.

Google Conversion Tracking is an analysis service provided by Google Ireland Limited based in Gordon House, Barrow Street, Dublin 4, Ireland. If you click on an advertisement placed by Google, a conversion tracking cookie will be placed on your computer. These cookies lose their validity after 30 days, contain no personal data and are therefore not used for personal identification. If you visit certain Internet pages on our website and the cookie has not yet expired, we and Google can see that you clicked on the ad and were forwarded to this page. This information, which is obtained using the conversion cookie, is used to generate conversion statistics (i.e. sales statistics). Here we find out the total number of users who clicked on our ad and were redirected to one of our websites. However, we do not receive any information with which users can be personally identified.

If you do not want to participate in tracking, you can object to this use by preventing the installation of cookies by setting your browser software accordingly. Alternatively, you can object to data processing altogether by clicking in our information window (pop-up) or here. In this case, an opt-out cookie will be set that prevents the future collection of your data when you visit this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you will have to set the opt-out cookie again.

12. Google Maps

On our website we use the offer of "Google Maps", an online map service of Google Ireland Limited based in Gordon House, Barrow Street, Dublin 4, Ireland. This enables us to show you interactive maps directly on the website and enables you to conveniently use the map function. When you visit our website, Google receives the information that you have accessed the corresponding subpage of our website. Your IP address will be transmitted. This happens regardless of whether Google provides a user account that you are logged in to or whether there is no user account. If you are logged in to Google, your data will be assigned directly to your account. If you do not want the assignment to your profile on Google, you have to log out beforehand. Google saves your data as usage profiles and uses them for advertising, market research and / or needs-based website design. Such an evaluation takes place in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users about your activities on our website.

We use Google Maps to be able to show you interactive maps from Google Maps and to enable you to have a better user experience on our website. This is also our legitimate interest.

You have the right to object to the creation of these user profiles, for which you must contact Google.

Further information on the purpose and scope of data collection and its processing by the plug-in provider can be found in the provider's privacy policy. There you will also find further information on your rights in this regard and setting options to protect your privacy: https://policies.google.com/privacy?hl=de&gl=de.

13. YouTube

We use the YouTube.com platform to post our own videos and make them publicly available. We also include videos stored on YouTube on our own website, so-called framing. The provider of this service is Google Ireland Limited, based in Gordon House, Barrow Street, Dublin 4, Ireland.

We use the framing codes generated by Youtube in the so-called "extended data protection mode". According to YouTube, this mode means that YouTube does not store any information about visitors to this website before they watch the video. However, the transfer of data to YouTube partners is not necessarily excluded by the extended data protection mode. This is how YouTube connects to the Google DoubleClick network regardless of whether you are watching a video.

When you visit one of our websites on which a YouTube video is integrated, a connection to the YouTube servers is established and the IP address is transmitted. As soon as you start a YouTube video on the relevant page, further data will be transmitted and in particular will be informed which of our websites you have visited. However, this information cannot be assigned to you unless you have logged in to YouTube (or another Google service, e.g. Google+) or are permanently logged in before you access the page. You can prevent this by logging out of your YouTube account. These cookies can also be prevented by using appropriate browser settings and extensions.

Information on data processing and notes on data protection by YouTube or Google can be found here https://policies.google.com/privacy?hl=de&gl=de YouTube is used in the interest of an appealing presentation of our online presence.

14. Facebook Conversion Tracking and Facebook Custom Audience

We use the Website Custom Audiences service of the social network Facebook. Cookies are used for website custom audiences. In this process, a non-personal checksum (hash value) is generated from your usage data, which is transmitted to Facebook for analysis and marketing purposes. For more information about the purpose and scope of data collection and the further processing and use of the data by Facebook as well as your setting options to protect your privacy, please refer to Facebook's data protection guideline, which can be found at https://www.facebook.com/privacy/explanation is.

We also use Facebook conversion tracking. This allows the behavior of users to be tracked if they were forwarded to our website by clicking on an advertisement on Facebook.

This process is used to evaluate the effectiveness of Facebook advertisements for statistical and market research purposes and can help to optimize future advertising measures on Facebook.

The data collected is anonymous to us, so it does not allow us to draw any conclusions about the identity of the user. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook data usage guideline https://www.facebook.com/about/privacy/. In order to set which types of advertisements are shown to you within Facebook, you can call up the page set up by Facebook and follow the instructions there on the settings for usage-based advertising https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen .

15. Pinterest retargeting

A pixel, the so-called Pinterest, is integrated into this website. This pixel collects information about the use of this website (e.g. information about viewed articles) by Pinterest Europe Limited. This information can be assigned to you personally with the help of further information that Pinterest Limited has stored about you on the basis of your account on the social network “Pinterest”. Based on the information collected via the pixel, interest-related advertisements for our offers can be displayed in your Pinterest account, so-called retargeting. The information collected via the pixel can also be aggregated by Pinterest Limited and the aggregated information can be used by Pinterest Limited for its own advertising purposes as well as for third-party advertising purposes. For example, Pinterest Limited can Infer certain interests from your surfing behavior on this website and also use this information to advertise offers from third parties. Pinterest Limited can also combine the information collected via the pixel with further information that Pinterest Limited has collected about you via other websites and / or in connection with the use of the social network “Pinterest”, so that Pinterest Limited has a Profile can be saved about you. This profile can be used for advertising purposes. You can find more information on data protection at Pinterest Limited here: https://policy.pinterest.com/de/privacy-policy

16. BEST Currency Converter

"By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency."

ATTENTION. Please be aware that using our app or just adding the above text to your Privacy Policy, will not automatically make your store GDPR compliant. You will need to make sure at your end that your company is GDPR compliant under all aspects. If you need further consulting in regards to what you need to do to make sure your business is meeting the GDPR rules as well, Shopify has some really good guides.

Testing the app
After you've setup your currency converter, please check that the prices convert properly, on the following pages:

  1. Check the product prices from a Collection page

  2. Check the prices from a Product page

  3. Add a product to the cart and check the prices from the Cart page


If you spot any issues with your prices, please disable the app and contact us. We will resolve any issues right away.

HOUSE OF MEMORIES

Manila, December 2020